Process & quality

What happens between your enquiry and your shipment.

The whole path in one view, and the inspection standard applied at the end of it.

Buyers usually ask two things at once: how the process runs, and how quality is controlled. This page puts both in one place, so you can see where your decisions land and who is accountable for each stage.

Scope

The path from enquiry to shipment

Everything below sits inside this service rather than being sold as a separate product.

  • Enquiry and feasibility review
  • Development, sampling and fit approval
  • Bulk material and trim confirmation
  • Production, finishing and packing
  • Full inspection before packing
  • Coordination with your own or a third-party inspection

Process

Stage by stage

The approved pre-production sample is the reference from stage four onwards. Everything after that point is measured against what you signed off.

  1. 01

    Review

    We review what you send — product type, quantity, target date and technical files — and tell you whether the project is feasible before you invest time in it.

    You receive

    • A feasibility response
    • The questions we need answered to proceed
  2. 02

    Development

    Pattern, materials, color and surface decoration are developed and sampled against your direction.

    You receive

    • A sample for your fit and construction review
  3. 03

    Approval

    Your comments are resolved and a pre-production sample is approved. This becomes the production standard.

    You receive

    • An approved pre-production sample
  4. 04

    Materials

    Bulk fabric, trims and packaging are booked against the approved standard, and bulk color is checked against the approved dip.

    You receive

    • Confirmed bulk material references
  5. 05

    Production

    Cutting, sewing and finishing run to the approved construction, with checks while the line runs rather than only at the end.

    You receive

    • Finished garments ready for inspection
  6. 06

    Inspection

    Every piece is inspected before packing, with an independent QC group separate from the sewing line. A third party may inspect instead of or alongside us.

    You receive

    • A full inspection against the approved sample
    • An inspection record
  7. 07

    Packing and shipment

    Goods are packed to your specification and handed over for shipment, with your inspection party coordinated where you have appointed one.

    You receive

    • Packed goods to your packing instruction

Reference timings

Reference timings

These are estimates, not guarantees. Fabric, construction, revision rounds, approval speed and scheduling all move the date.

  • SampleAbout 10 daysWhen a suitable stock fabric is available.
  • SMSAbout 20 daysWith stock fabric, from the point all pre-production information is confirmed.
  • Bulk productionAbout 30–60 days30–45 days when the fabric is available; 40–60 days when the fabric also has to be produced. Counted after all details are confirmed.

Decision points

What usually needs a decision

Most delays come from these four, not from the work itself.

What approval means

Approving the pre-production sample sets the standard for the whole order. A change after that point is a new decision with a schedule effect, not a correction.

How inspection will run

Tell us early whether you will inspect yourself, appoint a third party, or ship directly. It changes the finishing and handover sequence.

Shade variation between dye lots

Stock fabric can vary in shade between lots. We agree a tolerance before bulk instead of discovering it at inspection.

Packing and shipping instructions

Packing method, carton marking and shipping terms are confirmed per order before finishing begins.

Buyer questions

Questions we are asked about this service.

Send Your Tech Pack
01Who is responsible for final quality?

We are. Our own QC team inspects the goods before packing, and an independent QC group sits separately from the sewing line. You can also inspect yourself, appoint a third-party inspection company, or ship directly — third-party inspection is accepted.

02What inspection standard do you work to?

Inspection is full rather than sampling-based, so every piece is checked. AQL Major 2.5 and Minor 4.0 are applied to the defect classification. Checks cover measurements, workmanship, color consistency, print and embroidery placement, pressing and finishing, trims and packing method.

03Do all orders run in your own factory?

No. We have our own factory and also work with long-term partner factories, and which one runs a project depends on the style, construction, capacity and delivery date. Our own team handles development, material coordination, finishing and quality management whichever factory is used, and the same inspection standard applies.

04What happens if we are not happy with the goods?

Raise it against the approved pre-production sample, because that is the standard both sides agreed. The earlier an issue is raised in the process, the more room there is to correct it — which is why we would rather agree tolerances for shade and materials before bulk than argue about them afterwards.

Start with the project details

Ready to discuss your next style?

Share the product type, estimated quantity, target date and your tech pack if available. We will review the project before discussing the next step.